Authors

Katharina M. Berr

Katharina M. Berr


Katharina Berr studied business informatics and has been working for USU GmbH as a Senior Consultant in the Unymira division since 2015. She is an expert in the knowledge management field and has overseen numerous projects including help desk and customer service implementations. She supports her customers both professionally and technically with the planning and deployment of Knowledge Center.


Published articles

unymira Blog

24. Jul. 2019
Katharina M. Berr
2 minute read

4 Must Have Features in your CRM Knowledge Base Integration

Your CRM and knowledge base are the two main sources of information for customers.

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