5 Trends Transforming Customer Service in 2019
From the rise of chatbots to AI and voice, here are the top 5 trends driving change in customer service that we’ve identified in Unymira’s latest study.
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- 24. Jan. 2019
- 2 minute read
- 21. Sep. 2018
- 2 minute read
Customer Service for Millenials
In the past decade Millenials have overtaken baby boomers as the demographic group with the largest buying power. Today Millenials number around 80 million and have a combined buying power of about 200 billion dollars.
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